Consumer Distrust of Foreign Call Centers

07/10/2017By Faith MiddletonBlogs

Proposed legislation would require foreign call centers to give the option of transferring the call to a U.S. call center, based on consumer preference. Here’s a look at factors that may affect the consumer experience with use of a foreign call center.

Proof of Compliance for Vendors and Clients

06/09/2017By Faith MiddletonBlogs

Even if a company uses “compliance” as a buzzword, it does not mean that they follow through with the necessary laws, regulations, and security standards that your company abides by. Learn the importance of gaining proof of compliance from your vendors, and why it matters.

We Bring Doubtful Accounts Back to Life

04/18/2017By Faith MiddletonBlogs

We don’t collect, we don’t issue credit, and we’re not a data company, but we’re a vital part of the credit, collections, and accounts receivable industry. Read for a summary of what we do, and how we help other companies.

3 Reasons Compliance is a Core Value

03/06/2017By Faith MiddletonBlogs

Compliance is a core tenet of our business, and we take it seriously by adhering to the TPCA, FDCPA, Soc 2, PCI DSS, HIPAA, and more. Read to find out 3 reasons we take this matter so seriously, and why companies should take compliance seriously as well.