Giving Back – CASA

09/26/2017By Brent NealCharitable Giveback

Charitable Giveback: CASA This past month, Accutrac employees donated to support CASA. Donations were collected all month long to support the charity. CASA is an organization that recruits, trains, and utilizes community volunteers to stand in as special advocates for foster children who are in the foster system. CASA stands for Court Appointed Special Advocates. … Read More

Consumer Distrust of Foreign Call Centers

07/10/2017By Faith MiddletonBlogs

Proposed legislation would require foreign call centers to give the option of transferring the call to a U.S. call center, based on consumer preference. Here’s a look at factors that may affect the consumer experience with use of a foreign call center.