Congress will vote on the resolution to the blocked CFPB arbitration rule. How the vote goes will determine whether TCPA lawsuits might increase or decrease. We offer suggestions for improving the harmony between consumer advocacy and business interests.
Building a data waterfall process can be tricky when all of the different steps in the process seem alike. Here’s an explanation of each step, and things to consider when choosing vendors for verification.
Call recording can have an great impact on verification clients by providing proof of compliance in the event of a lawsuit. Read about why we provide call recording for our clients when doing RPC, validation, POE, VPOE, and warm transfers.
Proposed legislation would require foreign call centers to give the option of transferring the call to a U.S. call center, based on consumer preference. Here’s a look at factors that may affect the consumer experience with use of a foreign call center.
American Eagle Outfitters recently settled a $14.5 million TCPA lawsuit over marketing text messages. Read for our 3 observations on the suit, and what they mean for the future of TCPA text messaging litigation.
Even if a company uses “compliance” as a buzzword, it does not mean that they follow through with the necessary laws, regulations, and security standards that your company abides by. Learn the importance of gaining proof of compliance from your vendors, and why it matters.
The TCPA has several laws governing how companies can contact consumers, which includes the requirement of prior express consent. Learn about how our products address and fulfill TCPA consent requirements.
We don’t collect, we don’t issue credit, and we’re not a data company, but we’re a vital part of the credit, collections, and accounts receivable industry. Read for a summary of what we do, and how we help other companies.
Consumer credit card debt is at an all-time, high and it’s expected to be on the rise; read for our take on 3 credit card trends and what they might mean for the rest of the credit, collections, and accounts receivable industry.
Compliance is a core tenet of our business, and we take it seriously by adhering to the TPCA, FDCPA, Soc 2, PCI DSS, HIPAA, and more. Read to find out 3 reasons we take this matter so seriously, and why companies should take compliance seriously as well.